Bukola Osinubi – Call Center Agent
The agent of the month from the call centers is Bukola Osinubi, a customer service representative from Nigeria who has won the past four Kudos Awards consecutively.
She answered over 500 calls last month and resolved over 700 cases alone. She also had the lowest average call duration of all agents, the highest test scores.
Bukola is always punctual and ready to assist fellow team members.
Thank you for your excellence in customer service!